pk639 Privacy Policy

pk639 (referred to in this Policy as "pk639", "we", "us", or "our") operates the online gaming and sports betting platform accessible at pk639.net and any associated mobile applications or subdomains. pk639 is the data controller responsible for the personal data of registered Users and visitors to the Platform.

pk639 operates under an international gaming licence that imposes mandatory data protection, anti-money laundering, and player identity verification obligations. Compliance with these obligations necessarily involves the collection and processing of personal data as described in this Policy.

For all privacy-related enquiries, data subject access requests, and complaints, please contact the pk639 data protection team. Contact details are set out in Section 15 of this Policy.

pk639 collects personal data in the following categories, depending on how you interact with the Platform:

pk639 collects personal data through the following channels:

• Direct Submission: Information you provide when registering an Account on pk639, completing KYC verification, making deposits or withdrawal requests, contacting pk639 support, completing responsible gaming self-assessments, or participating in pk639 promotions.
• Automated Technical Collection: Technical data and usage data collected automatically when you access the pk639 Platform through server logs, cookies, web beacons, pixel tags, and similar tracking technologies. See Section 9 (Cookies & Tracking) for details.
• Payment Processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processors when you conduct financial transactions through pk639.
• Identity Verification Services: Data received from third-party KYC and identity verification service providers engaged by pk639 to assist with age verification and document authentication.
• Fraud Prevention Services: Risk signals and fraud indicators received from third-party fraud prevention and anti-money laundering screening services.
• Publicly Available Sources: In limited circumstances, pk639 may verify information against publicly available sources as part of AML due diligence procedures.

pk639 processes your personal data for the following purposes. Each purpose is linked to a legal basis set out in Section 5.

• Account Registration and Management: To create, maintain, and administer your pk639 Account, including processing your registration, authenticating your identity at login, managing your Account settings, and responding to Account-related queries.
• Age and Identity Verification (KYC): To verify that you are at least 21 years of age and that your identity matches the information provided at registration, in compliance with licensing requirements. pk639 operates a mandatory 21+ age restriction and verifies all Accounts before processing withdrawals.
• Financial Transaction Processing: To process deposits to and withdrawals from your pk639 Account via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods; to maintain accurate financial records; and to comply with financial regulatory obligations.
• Provision of Gaming Services: To provide access to cricket betting, live casino, slot games, Mega Fishing, and all other games and services available on the pk639 Platform.
• Bonus and Promotion Administration: To determine eligibility for pk639 promotions, credit bonus funds, enforce wagering requirements, and prevent bonus abuse.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats affecting pk639 or its Users.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling; to administer deposit limits, session timers, cooling-off periods, and self-exclusion tools; and to comply with responsible gaming obligations under pk639's licence.
• Regulatory Compliance: To comply with anti-money laundering (AML) regulations, counter-terrorism financing (CTF) obligations, and the requirements of pk639's international gaming licence.
• Customer Support: To respond to your support queries, complaints, and feedback submitted via pk639's support channels.
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the pk639 Platform's performance and user experience.
• Marketing Communications: To send you promotional communications about pk639 offers, bonuses, and events, where you have consented to receive such communications. See Section 13 for opt-out options.

pk639 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our contract with you (the pk639 Terms & Conditions), including Account management, game provision, and payment processing.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC/AML requirements mandated by pk639's gaming licence, financial record-keeping obligations, and disclosure requirements imposed by competent authorities.
• Legitimate Interests: Processing necessary for pk639's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and Platform improvement, where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pk639 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. pk639 may share your personal data with third parties in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and document authentication service providers engaged by pk639 to assist with age and identity verification.
• Fraud Prevention and AML Services: Specialist third-party services used by pk639 to screen transactions and player behaviour for fraud, money laundering, and sanctions compliance.
• Game and Technology Providers: Software providers whose games are hosted on the pk639 Platform may receive limited gameplay data necessary for game operation and dispute resolution.
• Cloud and Infrastructure Providers: Hosting, storage, and infrastructure service providers who process data on pk639's behalf under contractual data processing agreements.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or competent regulatory authority, including mandatory AML/CTF reporting obligations.
• Professional Advisers: Legal, accounting, and audit professionals engaged by pk639 subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of pk639's business, personal data may be transferred as part of that transaction, subject to equivalent data protection commitments.

All third parties with whom pk639 shares personal data are required to process it only for the specified purpose and in accordance with contractual data protection obligations consistent with this Policy.

pk639 operates on an internationally hosted infrastructure. This means that your personal data may be transferred to and processed in countries outside Pakistan. Where such international transfers occur, pk639 takes appropriate measures to ensure that your personal data receives a level of protection equivalent to the standards described in this Policy.

Protective measures for international data transfers include contractual data protection clauses with receiving parties, selection of hosting infrastructure in jurisdictions with recognised data protection frameworks, and technical security measures applied uniformly regardless of the location of processing.

By using the pk639 Platform, you consent to international transfers of your personal data in the circumstances described in this section.

pk639 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and licensing obligations. The following general retention guidelines apply:

• Account and KYC Data: Retained for a minimum of five (5) years following Account closure, in compliance with anti-money laundering record-keeping requirements under pk639's gaming licence.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, as required by financial regulatory obligations.
• Gaming and Betting History: Retained for a minimum of three (3) years following Account closure, or longer where required by licensing regulations or pending disputes.
• Support Communications: Retained for two (2) years following closure of the relevant support interaction, subject to extension where the matter is subject to ongoing dispute or legal proceedings.
• Marketing Preferences: Retained until you withdraw consent for marketing communications or close your Account, whichever is earlier.
• Technical and Usage Data: Retained in aggregated or anonymised form for Platform analytics purposes indefinitely. Personally identifiable technical data is retained for twelve (12) months.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

pk639 uses cookies and similar tracking technologies on the Platform to support essential functionality, improve performance, and where you have consented, to deliver personalised content. The following types of cookies are used by pk639:

• Strictly Necessary Cookies: Essential for the operation of the pk639 Platform, including maintaining your login session, processing transactions, and ensuring platform security. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Enable the Platform to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Performance and Analytics Cookies: Collect information about how Users interact with the pk639 Platform — which pages are visited, how long Users spend on each section, and which features are most used — to help pk639 improve the Platform. This data is processed in aggregate and does not identify individual users directly.
• Security Cookies: Used to detect and prevent fraudulent account access, bot activity, and other security threats to the Platform and its Users.

You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use the pk639 Platform. pk639 does not use third-party advertising or cross-site tracking cookies.

Subject to applicable law and the regulatory retention obligations described in this Policy, you have the following rights regarding your personal data held by pk639. To exercise any of these rights, contact the pk639 data protection team as set out in Section 15.

pk639 implements technical and organisational security measures appropriate to the risk level of the personal data we process. These measures include:

• Encryption: All data transmitted between your device and pk639 servers is encrypted using industry-standard TLS/SSL protocols. Account passwords are stored as salted cryptographic hashes — pk639 does not store plaintext passwords.
• Access Controls: Personal data is accessible only to pk639 personnel and authorised third-party processors who require it for legitimate operational purposes. Role-based access controls limit data visibility within pk639.
• Two-Factor Authentication: pk639 offers 2FA for all Accounts and strongly encourages its use. 2FA provides an additional layer of protection against unauthorised Account access.
• Infrastructure Security: pk639's Platform infrastructure is hosted in secure data centre environments with physical access controls, network firewalls, intrusion detection systems, and regular security audits.
• Data Minimisation: pk639 collects only the personal data necessary for the purposes described in this Policy. Unnecessary data is not retained.
• Incident Response: pk639 maintains a data breach response procedure. In the event of a breach affecting your personal data, pk639 will notify affected Users and relevant authorities as required by applicable law.

While pk639 takes robust measures to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your Account secure — use a strong, unique password for your pk639 Account, enable 2FA, and never share your login credentials with anyone.

The pk639 Platform is strictly for individuals who are at least 21 years of age. pk639 does not knowingly collect personal data from any person under the age of 21. Age verification is applied to all pk639 Account registrations as part of mandatory KYC procedures.

If pk639 becomes aware that personal data has been collected from an individual under 21, the Account will be immediately closed, all associated data will be permanently deleted, and any deposited funds will be returned to the source payment method following appropriate verification.

If you are a parent or guardian and believe your child may have accessed the pk639 Platform, contact pk639 support immediately at the email address provided in Section 15. pk639 will investigate and take appropriate action without delay.

Where you have provided your consent, pk639 may send you promotional communications about pk639 bonuses, new games, PSL and cricket betting offers, and other pk639 Platform features via SMS to your registered Pakistani mobile number, email, or in-platform notifications.

You may withdraw consent for marketing communications at any time by:

• Updating your communication preferences in your pk639 Account Settings
• Clicking the unsubscribe link in any pk639 marketing email
• Contacting pk639 support and requesting removal from all marketing lists

Withdrawal of marketing consent does not affect your ability to use the pk639 Platform or receive transactional communications essential to your Account (such as deposit confirmations, withdrawal notifications, security alerts, and KYC requests). Transactional communications are sent regardless of marketing preferences as they are necessary for the performance of the contract between you and pk639.

pk639 does not share your contact details with third-party marketers. Any marketing messages you receive from pk639 originate exclusively from pk639 itself.

pk639 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our business practices, or the features available on the pk639 Platform. The date of the most recent revision is displayed at the top of this page.

Where material changes are made to this Policy, pk639 will notify registered Users via email or in-platform notification with reasonable advance notice where practicable. Your continued use of the pk639 Platform following such notification constitutes acceptance of the revised Policy.

We recommend that you review this Privacy Policy periodically to stay informed of how pk639 processes your personal data. If you disagree with any changes to this Policy, you must stop using the Platform and may request Account closure in accordance with the pk639 Terms & Conditions.

For all privacy-related enquiries, data subject access requests, or complaints regarding pk639's handling of your personal data, please contact the pk639 data protection team:

pk639 is committed to resolving all privacy and data protection complaints fairly and promptly. If you are dissatisfied with pk639's response to your complaint, you may escalate the matter to the data protection supervisory authority in the jurisdiction where you reside, or to the supervisory authority of the jurisdiction in which pk639 operates under its gaming licence.